We want you to be satisfied with your purchase from Asianh.co.uk. However, we understand that there may be instances where you need to request a refund for a digital product. Please take a moment to read our refund policy before making your purchase.
- Refunds will only be considered within 30 days of the date of purchase.
- To be eligible for a refund, you must have a valid reason for your request.
- Refunds will not be issued if the digital product has been downloaded, accessed or used by the customer.
- Refunds will not be issued for products that are on sale, discounted or offered as part of a bundle deal.
How to request a refund:
To request a refund, please send an email to [email protected] with the following information:
- Your name and email address
- The date of purchase
- The reason for your refund request
- Proof of purchase, such as an order confirmation number or receipt
- Any other relevant information that may help us process your request
Our team will review your request and respond to you within 5 business days. If your refund request is approved, we will process the refund to the original method of payment within 7 business days.
If you have any questions or concerns about our refund policy, please do not hesitate to contact us at [email protected].
Thank you for choosing Asianh.co.uk. We appreciate your business!